What is IT Services Management?
We centralize the oversight and execution of all your outsourced IT services—ensuring they’re aligned to your company standards, secure, and efficiently run.
What You Get
- A single point of accountability
- Standardized processes and performance metrics
- Strategic IT advisory
- SLA management & vendor coordination
- Continuous improvement cycles
How It Works
- Audit & Align – We assess your current IT service landscape.
- Define Rules & Goals – You set the policies; we implement.
- Ongoing Oversight – We track vendor output, cost, and compliance.
- Reports & Optimization – Full transparency, always improving.
Use Cases
- Delegating doesn’t mean losing control
- Standardization = scalability and reliability
- eAvoid service drift, hidden costs, and quality gaps
Common Scenarios
- You use multiple IT vendors or contractors
- Internal IT lacks bandwidth for service oversight
- You want compliance without bottlenecks
We’ll Make Sure Everything Runs Like You Planned It
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Landskill is pleased to share that CEO Tiago Lopes has been featured in the 2025/2026 edition of Quem é Quem das TIC by Jornal Económico.